Terms Of Service

 TERMS OF USE 

By using this Website, willowcookieco.com, you acknowledge your assent to the following  conditions of use without limitation or qualification. DO NOT USE THE WEBSITE IF YOU ARE  UNWILLING OR UNABLE TO BE BOUND BY THESE TERMS OF USE. DISCLAIMER To the fullest extent permissible pursuant to applicable law, the materials on this Website are  provided "as is" and without warranties of any kind either expressed or implied and Willow Cookie  Co LLC (“Company”) disclaims all warranties, expressed or implied, including, but not limited  to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.  The Company does not warrant or make any representations regarding the use or the results of the  use of the materials on this Website in terms of their correctness, accuracy, reliability, or otherwise. Company shall not be liable or responsible in any way for any losses or damage of any kind  incurred as a result of reliance on any material contained on this Website. Company makes no  representation or warranty that the availability of the Website will be uninterrupted, or that the  Website or the Website content will be error free or that all errors will be corrected. The purpose of this Website is to provide information about the Company’s qualifications and  experience. Any prior results described on this Website do not guarantee a similar outcome. This Website may be linked to other websites which are not maintained by the Company. The  Company is not responsible for the content of those websites. The inclusion of any link to such  websites does not imply approval of or endorsement by the Company of the websites or the content  thereof. UPDATES Company reserves the right, in its sole discretion, to revise, modify, alter and/or amend the Terms  of Use at any time and such revision shall be posted here and accessible via this link. Any revision  and/or addition to these Terms of Use shall become effective and binding on you when you  continue to use the Website or after the effective date of such revision and/or addition. INTELLECTUAL PROPERTY All content contained on the Website (collectively, “Content”), such as text, graphics, logos, icons,  images, audio and video clips, digital downloads, data compilations, and software, is our property  or the property of our licensors or licensees, and the compilation of the Content on the Website is  our exclusive property, protected by United States and international copyright laws, treaties and  conventions. All software used on the Website is our property or the property of our software  suppliers and protected by United States and international copyright laws, treaties, and  conventions. NO GUARANTEES The Company diligently performs services for its clients; however, past performance is not a  guarantee of future success. PRIVACY AND SECURITY You acknowledge and agree that you have read, understand and agree to our Privacy Policy located  at https://willowcookieco.com/privacy-policy. The Privacy Policy governs the collection, use and  disclosure of your Personal Information. The Privacy Policy is hereby incorporated into and made  part of these Terms of Use by reference. LIMITATION OF LIABILITY You agree to defend, indemnify and hold us harmless for any claim resulting from or relating in  any way to your breach of any provision of these Terms of Use and your use of Company’s Website  and/or Content. While the Company uses reasonable efforts to include accurate and up-to-date information on this  Website, errors or omissions sometimes occur. To the fullest extent permissible under applicable  law, the Company makes no warranties or representations as to the accuracy of the content of this  Website and under no circumstances, including, but not limited to, negligence, shall the Company be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result  from the use of, or the inability to use, the materials on this Website, even if the Company advised  of the possibility of such damages. Applicable law may not allow the limitation of liability set  forth above, so this limitation of liability may not apply to you. If any part of this limitation on  liability is found to be invalid or unenforceable for any reason, then the agreegate liability of  Company, its officers, employees, and agents, under such circumstances for liabilities that  otherwise would have been limited shall not exceed one hundred dollars ($100). RESTRICTIONS ON USE OF MATERIALS Company grants you a personal, limited, nonexclusive license to access and use the Website and  its Content for your personal, individual, non-commercial, and non-automated use only.  This Website is owned and operated by the Company. Except as otherwise expressly permitted by  the Company, no materials from this Website may be copied, reproduced, republished, uploaded,  posted, transmitted, or distributed in any way. You may download material displayed on this  Website for your use only, provided that you also retain all copyright and other proprietary notices  contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the  content of this Website for public or commercial purposes, including the text, images, audio, and  video without the Company’s written permission. The Company neither warrants nor represents  that your use of materials displayed on this Website will not infringe rights of third parties. YOUR MESSAGES, REQUESTS OR COMMENTS TO COMPANY The Website may provide you with the ability to contact Company through email, contact forms,  or other means. To the extent that you do so and send along any ideas, input, feedback, or anything  of similar nature, you grant Company a perpetual, irrevocable, nonexclusive, royalty-free license  to use any such ideas, input, feedback, or anything of similar nature to change our existing products  or services, to develop new products or services, or otherwise in Company's business. JURISDICTION This Website shall be governed by and construed in accordance with the laws of the State of New  York without giving any effect to any choice of law or conflict of law provision or rule (whether  of the State of New York or any other jurisdiction) that would cause the application of the laws of  any jurisdiction other than the State of New York. By your use of this Website, you consent to  personal jurisdiction and venue in the state and federal courts located in the State of New York,  Nassau County, with respect to any actions, claims, disputes, or proceedings arising out of or in  connection with this Website. Any claim under these Terms of Use must be brought within one  (1) year after the cause of action arises, or such claim or cause of action is barred. GENERAL These Terms of Use constitute the entire agreement between you and Company with respect to  matters set forth in these Terms of Use and supersede any prior or contemporaneous understanding  or agreement; and there are no third-party beneficiaries to these Terms of Use. These Terms of  Use will bind and inure to the benefit of any assignees or successors in interest of or to you or us.  Section and paragraph headings in these Terms of Use are used for convenience and reference only  and in no way define, limit, extend or otherwise describe the scope or intent of these Terms of Use  and may not affect the meaning or interpretation of these Terms of Use. If any provision of these  Terms of Use is deemed invalid or unenforceable, that provision will be reformed and construed  consistently with applicable law as nearly as possible to reflect the original intentions of these  Terms of Use; and in any event, the remaining provisions of these Terms of Use will remain in  full force and effect. No waiver of any of the provisions of these Terms of Use is a waiver of any  other provision, whether or not similar, nor does any waiver constitute a continuing waiver 

 PRIVACY POLICY 

Thank you for visiting our website, willowcookieco.com, (“Site”). Willow Cookie Co LLC (“Company”) is committed to treating the personal and corporate information of our Site users,  customers, and vendors with respect and sensitivity. We’ve updated our Privacy Policy and improved our privacy practices so we can better safeguard  your data. This Site also uses cookies to personalize your experience and target advertising. By  continuing to use our Site, you accept the terms of this Privacy Policy and our Terms of Use. This Privacy Policy (together with our Terms of Use and any other policies referenced) identifies how we will collect and process any personally identifiable information, such as your name, email,  address, financial account information, etc., that we collect from you, or that you provide to us. If you are a California resident, our privacy practices comply with the California Consumer  Privacy Act of 2018 (“CCPA”), and any CCPA-specific information is identified in this  Policy. PLEASE NOTE, HOWEVER, THAT WE DO NOT SHIP TO CALIFORNIA. As our services evolve and we perceive the need or desirability of using your personal data  collected in other ways, we may from time to time amend this Privacy Policy. The effective date  appears at the end of this Privacy Policy. We encourage you to check our Site frequently to review  the current Privacy Policy in effect and any changes that may have been made to it. By providing your Personal Information to us in any format (e.g., via email, telephone, or in  person) and/or continuing to use any of our services or visiting our Site you accept and consent  to the practices described in this Privacy Policy and Information Notice. 1. INTRODUCTION This Privacy Policy describes how the Company collects, uses, and shares information about  visitors to our Site, willowcookieco.com, individuals who contact us to purchase our cookies, or  request information. The Site and our other programs and services are the “Services.” This Policy  describes how we obtain and use personal data (which can be used to identify a specific individual)  and anonymous data (which cannot). Region specific provisions. Certain provisions of this Policy, which are clearly labelled, apply  only to users who are citizens or residents of particular regions (e.g., the EU or  California). Otherwise, the Policy applies to all users of our Services, regardless of location. Children. The Services of the Company are not directed to children. If you become aware that a  child (based on the jurisdiction where the child lives, which in the United States means someone  under the age of 13) has provided us with Personal data without parental consent, contact us at  info@willowcookieco.com. 2. WHAT PERSONAL INFORMATION DOES THE COMPANY COLLECT? We collect personal information that you enter on our Site or otherwise volunteer to us when you  contact us to, among other things, make purchases, or request information. You can choose not to  provide certain information, but then you might not be able to take advantage of many of our sales function or features. For purposes of this Policy, “Personal Information” means information (whether stored  electronically or in paper-based filing systems) relating to a living individual who can be identified  from that data (or from that data and other information in our possession). Personal Information  comprises the categories of Personal Information defined by the CCPA, which includes: Identifiers Name, address, email, phone, SSN, driver’s license Other Data Financial information, medical information, health insurance information Protected Classes Race, gender, sexual orientation, religion Commercial InformationRecords of personal property, purchasing or consuming histories  or tendencies Biometric Information Fingerprints, retina scans, face prints Internet Activity Browsing history, search history, IP address, website interactions Geolocation Data GPS coordinates, location history Sensory Data Audio, electronic, visual, thermal, olfactory Professional Data CV, resume, employment history Education Data Educational background, grades, scores Inferences Drawn the above categories, such as preferences, characteristics,  attitudes, predispositions, abilities, aptitudes,  intelligence, psychological traits The examples given in this table are not meant to provide an exhaustive list but are examples of  the kinds of data included in each category. We do not collect Personal Information in every  one of these categories, and we identify below which categories we collect. Personal Information under the CCPA also includes any other category of personal information  not included within the CCPA’s definition that are defined in California Civil Code  § 1798.80(e). We refer to this category as “Other Data,” and it includes information such as  financial information (bank account number, credit card number, debit card number), medical  information, health insurance information, and insurance policy number. Our Company collects only that Personal Information that is relevant for the purposes for  which the data is requested. The Company does not use your Personal Information in any  way that is incompatible with the purposes for which it was collected or for which you have  consented. INFORMATION YOU GIVE US When you contact us through our Site, or by corresponding with us by phone, e-mail, or otherwise,  we may collect Personal Information including: • Identifiers: Name, Phone Number, Email Address, Physical Address, Account  Information, Account Login Credentials, Payment Information • Other Data: Audio, electronic, visual and similar information such as interactions with  customer service and support, chat transcripts, files you attach, email, text or other  correspondence. • We do not collect or receive Biometric Information or Sensory Data.  INFORMATION WE COLLECT AUTOMATICALLY • Internet Activity: When you visit our Site, our web server automatically collects and  stores the following information: o The Internet protocol (IP) address used to connect your computer to the Internet,  referring website address, browser type and version, time zone setting, browser  plug-in types and versions, operating system and platform; o Information about your visit, including the full Uniform Resource Locators (URL),  clickstream to, through and from our site (including date and time), pages on our  Site you viewed; page response times, download errors, duration of page visits,  page interaction information (such as scrolling, clicks, and mouse-overs), methods  used to browse away from the page, and any phone number used to call our  customer service number; o Our Site uses cookies and pixel tags to collect this information. INFORMATION WE RECEIVE FROM OTHER SOURCES This is information we receive about you from third parties who operate other Sites or services we  use in order to provide our products and services to you. We work closely with third parties,  including, for example, business partners, promoters, affiliates, and sub-contractors in technical,  payment and delivery services, advertising networks, marketing analytics providers, promotions,  and search information providers. We will notify you when we receive information about you  from them and the purposes for which we intend to use that information. COOKIES Our Site uses GoDaddy to provide our web services. GoDaddy uses Cookies to personalize your  experience and target advertising, and we recommend you review the Cookies policy in the popup banner at the bottom of the Site. 3. HOW DOES THE COMPANY USE PERSONAL INFORMATION? INFORMATION YOU GIVE US We will use this information: • to provide you with the Services that you request from us; • to carry out your payment obligations; • To provider customer support and service; • to carry out our obligations arising from any contracts entered into between you and us, or  between you and our promoters, affiliates, or distributors; • to contact you in the future to provide you with information about other products and  services we offer, or that are offered by our affiliates or third party vendors; • to notify you about changes to our Services; • to comply with applicable laws and regulations; • To protect our rights; • to perform data analyses (including anonymization and aggregation of Personal  Information). INFORMATION WE COLLECT ABOUT YOU We will use this information: • to provide targeted advertising and marketing services; • to administer our site and for internal operations, including troubleshooting, data analysis,  testing, research, statistical, and survey purposes; • to improve our site to ensure that content is presented in the most effective manner for you  and for your computer; • as part of our efforts to keep our site safe and secure. INFORMATION WE RECEIVE FROM OTHER SOURCES We will combine this information with information you give to us and information we collect  about you. We will use this information and the combined information for the purposes set out  above (depending on the types of information we receive). 4. DO WE SHARE YOUR PERSONAL INFORMATION WITH ANY THIRD  PARTIES? To provide the Services, we sometimes disclose Personal Information to service providers for  business purposes. Sometimes we disclose your Personal Information to those third parties, and  they sometimes collect your Personal Information in the first instance and provide it to us. Our service providers are contractually obligated to comply with all applicable laws (e.g., the  CCPA), and all such third parties use your Personal Information only on behalf of Company and  under the instructions of Company on how your information may be used and processed. Company takes reasonable steps to ensure these third parties use your Personal Information only for the  purposes for which they have been engaged by Company, that they do not share or sell your  Personal Information to anyone else. By enjoying our Services and sharing your Personal Information, you agree that we have the right  to share the categories of Personal Information we collect, as identified in Section 2 with our  service providers for the following business purposes: • Sales – for the purpose of fulfilling requests from you to purchase goods and services from  our Site or at our events; • Targeted advertising – to provide advertising of Company’s programs and services on  other Sites and platforms; • Marketing – for the purpose of direct marketing of goods and services offered by Company and our affiliates that you may be interested in; • Cloud services – for provision of cloud storage services; • Contractual performance – for the performance of any contract we enter into with you, or  they enter with you on behalf of Company; • Web analytics — analytics and search engine service providers that assist us in the  improvement and optimization of our site. We may also disclose your personal information to third parties in the following circumstances: • In the event that we sell or buy any business or assets, in which case we will disclose your  Personal Information to the prospective seller or buyer of such business or assets as part of  the purchase, transfer, or sale of services or assets; • If we sell all or substantially all of our assets to a third party, in which case personal  information about our customers will be one of the transferred assets; • If we are under a duty to disclose or share your Personal Information in order to comply  with any legal obligation, or any lawful request by public authorities (including to meet  national security or law enforcement requirements), or in order to enforce or apply other  agreements; or to protect the rights, property, or safety of us, our customers, or others. Whenever we share information with third parties, we will take reasonable steps to ensure that the  third parties put in place adequate measures to safeguard your Personal Information, and they will  be required to use any Personal Information for only the intended purpose for which it was shared. 5. OUR STORAGE OF YOUR PERSONAL INFORMATION Company uses reasonable and appropriate measures to protect your Personal Information from  loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into due  account the risks involved in the processing undertaken and the nature of the Personal Information  we collect. We will keep your personal data for as long as we need it, or as otherwise prescribed by law, for  the purposes set out above. This period will vary depending on your interactions with us. We may  also keep a record of correspondence with you (for example if you have made a complaint) for as  long as is necessary to protect us from a legal claim. You may unsubscribe from any of our online e-mail updates and marketing by following the  unsubscribe instructions in the body of any e-mail message we have sent to you. We will take  commercially reasonable steps to implement your unsubscribe requests promptly, but you may  still receive promotional information form us by mail for up to sixty (60) days, and up to ten (10) days for e-mail. You may also continue to receive information from those third parties to whom  we have previously disclosed your Personal Information. Please note that when you unsubscribe from our marketing communications, we will keep a record  of your email address to ensure we do not send you marketing emails in future. We are committed to maintaining your confidence and trust, and takes steps to help protect the  personal information you provide to us. However, no transmission or electronic storage of  information is guaranteed to be secure. We therefore urge you to always use caution when  transmitting information over the Internet. You should note that in using the Site, your information  may travel through third party infrastructures which are not under our control (such as a third party  SMS delivery platform or your carrier network). 6. ACCESS TO OTHER WEBSITE Our Site may include links to and from other websites of our partner networks and affiliates. If  you follow a link to any of these websites, please note that these websites are not covered by this  Privacy Policy. We are not responsible for the privacy practices of any third parties or the content  of linked sites although we do encourage you to read the applicable privacy policies and terms and  conditions of such parties or websites. This Privacy Policy only applies to how Company deals  with your Personal Information, and it does not apply to any other company or any other  company’s websites even if you access them via our Site. Please check those websites’ policies  before you submit any Personal Information to them. 7. PROTECTING CHILDREN’S PRIVACY We are strongly committed to protecting the safety and privacy of children who visit our Site. Our  Site is not designed nor is it intended to be used by children under 13, and we do not knowingly  collect personal information online from children under 13 and have adopted techniques to ensure  compliance with this Privacy Policy and the Children’s Online Privacy Protection Act of 1998  (“COPPA”). Our Site includes content that we believe to be unsuitable for children under 13, and  we encourage all parents to talk to their children about online safety and to monitor their children’s  use of the Internet. 8. ADDITIONAL POLICIES IN COMPLIANCE WITH THE CCPA The CCPA affords California consumers the rights with respect to their Personal Information set  forth in this section. 8.1 RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, USED,  DISCLOSED, OR SOLD California consumers have the right to request that the Company disclose what personal  information it has collected, used, disclosed, and sold over the 12-month period preceding the  Company’s receipt of such a request. To exercise this right, a California consumer must submit to  the Company a verifiable request to know such information. This request can be submitted by  following the procedures set forth in the Contact Us section, below.  8.2 RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION California consumers have the right to request the deletion of their personal information collected  or maintained by the Company. To exercise this right, a California consumer must submit to the  Company a verifiable request to delete such information. This request can be submitted by  following the procedures set forth in the Contact Us section, below. 8.3 RIGHT TO NON-DISCRIMINATION FOR THE EXERCISE OF A  CONSUMER’S PRIVACY RIGHTS California consumers have the right to not be discriminated against because the consumer  exercised any of the consumer’s rights under the CCPA. That means that the company may not  deny goods or services to the consumer, charge different rates for goods or services, or provide a  different level or quality of goods or services if the consumer chooses to exercise their rights under  the CCPA ((unless the different rate or different level or quality is reasonably related to the value  to the business of the consumer’s data). 8.4 NOTICE OF FINANCIAL INCENTIVE Company currently does not offer a financial incentive to its users and clients who refer friends  and family to Company. 8.5 SUBMITTING A CCPA DATA REQUEST T o submit a request to know about the Personal Information we collect about you as described in  Section 8.1 or a request for deletion of your Personal Information as described in 8.2, please  contact us by emailing us at info@willowcookieco.com. Company is required to verify the identity of the individual requesting access to a consumer’s data  or requesting deletion of a consumer’s data. To verify your identity, you must provide: your full  name, email address and phone number. · if Company has previously received your email address, Company may verify that you have  access to that email address by sending a verification code; or · if Company has previously received your mobile number, Company may text you a  verification code. 8.6 AUTHORIZED AGENT California consumers may designate an authorized agent to exercise a CCPA right on the  consumer’s behalf. If a consumer utilizes an authorized agent to exercise a CCPA right, the  following proof that the agent has been authorized to act on the consumer’s behalf will need to be  provided: · Proof of written permission by the consumer for the authorized agent to act on his or her  behalf and separate verification of the consumer; or · Proof that the authorized agent holds a power of attorney to act on the consumer’s behalf  pursuant to Cal. Probate Code §§ 4000-4465. 9. INTERNATIONAL VISITORS We store and process your data in the United States, and we direct our services to residents of the  United States. If you are a visitor to this Site and prefer not to have your personal information  transferred to the United States, or one of its territories, do not use this Site. Otherwise, by using  this Site or providing any information, you consent to the transfer of personal information to the  United States and other destinations outside your home country. 10. CONDITIONS OF USE AND CHANGES TO OUR PRIVACY POLICY If you choose to visit our Site and attend our events, your visit and any dispute over privacy is  subject to this Notice and our Terms and Conditions, including limitations on damages, resolution  of disputes, and application of the law of the State of New York. If you have any concern about  our privacy practices, please contact us with a thorough description, and we will try to resolve  it. As our business changes, our Privacy Policy and Terms of Use may change also. We may email periodic reminders of our notices and conditions, but you should check our Site frequently to  see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information  that we have about you and your account. 11. CONTACTING US This Site is owned and operated by Company. If you have any questions or suggestions with  respect to this Privacy Policy or our privacy practices, please e-mail us at info@willowcookieco.com. Last Updated: June 2024